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May 10, 2010 by Webmaster · Leave a Comment
Filed under: Connected Communities 

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Big Society(2): What’s Blue and Yellow and Red all over?

Conservatives
Large section called ‘change society’
From Broken to big (what if it’s broken because it’s big…)
Public service reform (from civil service to civic service; big society day, National Citizen Service, 16 year olds getting involved….sport and Olympics
National Lottery renewed
Family friendly, including tax credits and flexible working
Protect childhood, not just ‘children’…
Labour
Creative Britain: Active and Flourishing Communities
- linking community activism to arts, sports and culture….and the volunteering such activities engender- !? cf hidden wealth.
Protection of post offices and pubs…
£235 million for ‘play areas’ like adventure playgrounds….
Vibrant voluntary sector…
Mutualism- people buying shares in local pubs, football clubs etc…
National Youth Community Service; at least 50 hours to community before 19
Supporting the creative industries, e.g. regional news…
Lib Dems
No big thematic claim other than that strong communities are important.
Always big on localism
Cutting rail fares, more police on the beat, make immigration system more transparent, affordable homes, keep post offices open, protect and restore natural environment
Scrap council tax, make it on the ability to pay.
Community owned energy schemes.
Conservatives
Large section called ‘change society’
From Broken to big (what if it’s broken because it’s big…)
Public service reform (from civil service to civic service; big society day, National Citizen Service, 16 year olds getting involved….sport and Olympics
National Lottery renewed
Family friendly, including tax credits and flexible working
Protect childhood, not just ‘children’…
Labour
Creative Britain: Active and Flourishing Communities
- linking community activism to arts, sports and culture….and the volunteering such activities engender- !? cf hidden wealth.
Protection of post offices and pubs…
£235 million for ‘play areas’ like adventure playgrounds….
Vibrant voluntary sector…
Mutualism- people buying shares in local pubs, football clubs etc…
National Youth Community Service; at least 50 hours to community before 19
Supporting the creative industries, e.g. regional news…
Lib Dems
No big thematic claim other than that strong communities are important.
Always big on localism
Cutting rail fares, more police on the beat, make immigration system more transparent, affordable homes, keep post offices open, protect and restore natural environment
Scrap council tax, make it on the ability to pay.
Community owned energy schemes.
FoThe

If you still don’t know who you are going to vote for, you could do worse than read the manifestos of the three main political parties. I recently read the three tomes for the first time in my life and was impressed by their scope and level of detail.

With respect to yesterday’s blog on ‘The Big Society’, all three parties have policies relating to revitalising the civic sphere, but they differ in emphasis.

The Conservative Manifesto, subtitled: ‘An Invitation to Join the Government of Britain’, has a large section called ‘Change Society’ and relevant policy proposals include public service reform (changing the ‘civil service’ to a ‘civic service’- encouraging civic servants to walk the talk on social action; introducing a ‘big society day’- I guess it’s like a big picnic but more serious…; creating a National Citizen Service so that 16 year olds get inculcated into the spirit of volunteering and service.  There is also the intent to use sport in general and the Olympics in particular to strengthen social bonds. The Conservatives also promise to redirect National Lottery funds back to their original purpose of community development.

At a more macro level, they  see the family as the core unit of society, and they seek to support them accordingly, through tax credits and an extension of flexible working, as well as an interesting but underdeveloped promise to protect ‘childhood’, rather than just ‘children’.

The Labour Party seem to have decided to link communities to creativity, reflected in the section of their manifesto called: ‘Creative Britain: Active and Flourishing Communities’. Community activism is grounded in a commitment to arts, sports and culture….and the volunteering such activities engender.  They also promise to protect post offices and pubs as community ‘hubs’. Likewise they promise £235 million for ‘play areas’ like adventure playgrounds. Labour hope to encourage a vibrant voluntary sector and to develop a National Youth Community Service in which youngsters complete at least 50 hours of community service before 19.

I am surprised I haven’t heard more of their emphasis on ‘The New Mutualism‘ i.e. people buying shares in local pubs, football clubs etc so that they become stakeholders in key aspects of community life. This strikes me as a conceptual counterweight to ‘The Big Society’, but the first time I came across the idea was the manifesto, so either I have been looking in the wrong places, or Labour decided they didn’t need/want to push the idea.

The Liberal Democrat Manifesto makes no big thematic claim on the big society other than to reiterate their longstanding commitment to localism, and to emphasise, as all parties do, that strong communities are important. They do have a section on communities that focuses on crime, housing and immigration, and they promise to put more police on the beat, make the immigration system more transparent, rail fares cheaper, homes affordable, keep post offices open, protect and restore natural environment, and scrap council tax and make it on the ability to pay. They also propose a community owned energy scheme, but I couldn’t trace the details.

So with respect to building the big society, the parties are all the same… except for the ways that they are different. The Conservatives are explicit about ‘using the state to remake society’, Labour’s manifesto suggests that communities flourish most tangibly through sports and art, and the Liberal Democrats want communities to be ’strong’ and more politically active, with a host of policy proposals to make them so.

Two main reflections come to mind:

1) Obliquity. If all parties agree that we need stronger communities, a more vibrant civic sphere, or even a ‘big society’, does it follow that we should seek these things out? John Kay argues quite forcefully that we rarely achieve social and personal goals by seeking them out directly because the world is just too complicated. Maybe the Big Society is something that has to emerge indirectly from a succession of small gains rather than something that can be created on a national level.

2) Associational Life: In this respect, while all of the parties mention sport, none of them seem to place much emphasis on other forms of informal social life, mother and toddler groups, book clubs, chess clubs, writing groups etc. All parties seem to support the strengthening of social bonds that arise through these less glamorous forms of associational life, but there seem to be  few policies in place to support them.  In this respect, such aims may be informed by research at ‘My Tribe’, a site run by Henry Hemming which is  a Nationwide survey of Clubs, associations, societies and informal groups in Britain.  This survey will inform a book to be published in 2011, when we may or may not explicitly be trying to build a big society.

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Big Society(1): Is Society ‘broken’ because it’s not ‘big’ enough?

I am burdened by the abiding image of David Cameron electioneering in McDonalds and finding himself accidentally asking for  ”a big society with fries please”.  But seriously folks, if you read the transcript of David Cameron’s major speech on the Big Society, it seems to be quite a substantial idea, not just a sound byte,  so it is worthy of close attention, especially for a project that is about strengthening connections at a local level, and (re)building the social capital that Cameron seems to think we currently lack.

What follows focuses on making sense of the idea, the next blog will examine the idea from the perspective of the three main manifestos, and the following entry will attempt to understand how our project might contribute to making society ‘big’.

The idea, based on politically filtered facts,  seems to break down as follows:

State intervention helped to advance the cause of social justice in Britain until the late sixties, but less so thereafter.  The biggest expansion in state involvement has taken place since 1997, but inequality has grown, the incomes of the bottom 10%  fell between 2002-2008, youth unemployment has increased and social mobility has stalled. The state failed to tackle poverty in recent years because those in poverty lacked the education to take advantage of the opportunities of globalisation, and because the state was relatively blind to the social impact of economic reforms, e.g. when benefit structures serve to disincentivise work. The role of the state therefore needs to shift from one that primarily serves to create economic dependence to one that increases personal and social responsibility. As Cameron puts it, “We need to use the state to remake society.” He proposes to do so by increasing educational opportunity for all and, at by focusing on social enterprise, community activists, and, here’s the rub, everybody else. The fact that everybody needs to become involved in some or all of volunteering, associational life, local politics and service provision is why the vision is a ‘big’ one.

That is the idea insofar as one paragraph can capture it. The space Cameron wants to make bigger lies between the state and the citizen, which he seems to think is currently too small, and which is actually undermined, he believes, by the existing relationship between state and citizen. He seems to want to increase social, civic and political DIY, and the driving motivation seems to be that he wants people to feel and to be more responsible for their lives. As I have suggested before, in order to be ‘responsible’, you have to be able to respond, so certain key questions arise. We will return to the nuts and bolts of the idea, but for now here are some key generic issues/questions of a more philosophical nature.

As Mathew Taylor has already indicated, walking the talk of this idea is not straightforward, and thus far the Conservatives themselves don’t seem to have managed it. There are various sources of inertia that make it difficult to change our behaviour, even when we want to.

For instance, building trust at a social or civic level is not easy because as David Halpern has suggested, based on an international study of values, the British as a whole are “unusually afraid of strangers”. He also suggested that, relative to other European countries, we don’t value social solidarity very highly, and tend to be relatively authoritarian by nature.

How do you pay for it? This critical question was Madeleine Bunting’s key concern in The Guardian,  and is obviously very pertinent. If the State is going to ‘remake’ society it has to pay for this make-over, and has to do so in a way that keeps itself at arms length; both difficult tasks.

The idea relies on a ‘big as significant’ metaphor, as outlined inMetaphors we live by. Making ‘big’ society’s root metaphor seems curious given that Cameron also suggests that we have a ‘broken society’. At the risk of manufacturing a neologism, he seems to be equating size with effectiveness(broken because not big enough), but one of the reasons for the perceived decline in social solidarity is the challenge of social scale, now that most people live in cities after all society often feels every bit as big as it is broken. I am not sure whether this is merely a semantic point, but it is also a fact that insofar as social solidarity depends on size, less is more.

Finally, a growth in the social and civic sphere also creates new forms of social pressure. For instance, Mathew Parris once spoke of this concern about living in a society of ‘twitching curtains’, and more generally any growth in society creates threats to individual autonomy.

So what do you think? Does the idea of the big society make sense? Is it desirable? Achievable? Does it fill you with optimism or horror? Look forward to hearing from you.

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Is Rigorous Advocacy an Oxymoron?

I gave a talk on the social and educational value of chess in Dallas, Texas recently. The person driving me to the event, John Jacobs, read on the blurb that I worked at the RSA, “a think tank in London”, and asked, in a melodious southern drawl:  “I see that you work in a think tank. So what do you think about?”

I gave the quick elevator pitch for our project(social networks are a tool than can be visualised and used to assist in community regeneration), but the real answer is that we don’t just think, but also research and advocate. In fact the core tension in any think tank is between the rigour of your research and the relevance of your findings. You are obliged to pay allegiance to Truth, Validity, Reliability etc, but while you want the blessings of such celestial Gods, the success of your projects are typically judged by their impact on the terrestial Gods of Media, Funders and Whitehall. (And at the RSA we also want the participants in the research, the people ‘on the ground’ to endorse what we do).

This context explains the recent musings of our great leader, who accurately reflected the ambience of  a meeting yesterday in which the Connected Communities Team showed Mathew a few emerging findings, subject to some important qualifications, and he told us which of the ‘findings’ had traction, and which ones needed more work.

When you spend weeks collecting data and trying to make sense of it(especially social network analysis data), you realise that your ‘findings’ are actually constructed on a host of more or less problematic assumptions that are part of the choice architecture of any research project . But when you want to make a splash, and tell the world that you have a new model of social change,  there is an understandable tendency to gloss over such details and focus on the strength of the core message, even if the strong core message is based on tentative foundations.

You only realise how messy social research is when you start trying to do some, and although you may want ‘evidence’, what you tend to get is concepts that are contested, samples that are more indicative than representative,  methods that may or may not be replicable, correlations that may or may not be causal, and ‘findings’ that were created by looking in a particular way for a particular purpose.  As any honest researcher will tell you, respecting such tensions is crucial if the research is going to be informative, or provide the basis for action.

Such rigour is not easy becuase most research is timebound and opportunistic. It is a huge challenge to feel confident that you have tapped into some truth about human nature or the structure of society. For instance, at a recent RSA event, Christakis mentioned that it took 25 years to collect the Farmingham public health data that provided the basis for our interest in social networks, and 5 years and 5 millions dollars to analyse it.

So here is the nub of working at a place like this. If you are passionate about an idea, you can be a vigorous advocate for it, but as part of a project research team, you are asked to be a rigorous advocate. You are asked to push an idea, and, often simultaneously, asked to support it with evidence, even when it is in the nature of evidence to be equivocal and open to interpretation.

The challenge is that robust advocacy is unequivocal and passionate, while reliable research is equivocal and cautious. So is rigorous advocacy an oxymoron?  Or are there ways to feel at ease with the conflicting demands of rigour and relevance?

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How many friends does one cyborg need?

Yesterday’s RSA Thursday featured Robin Dunbar, Director of the Institute of Cognitive and Evolutionary Anthropology at the University of Oxford, but  best known  for having his own number (a sure sign of success), 150, which he argues is the upper limit on the number of people you can maintain stable relationships with.

The idea is powerful, but it’s not new. I first came across it more than a decade ago when it was already called Dunbar’s number (Dunbar’s first major paper on the idea was in 1992), but it was then a much simpler anthropological notion about optimal group sizes, i.e. the upper size that communities and organisations should maintain in order to retain the informal efficiency of mutual recognition, trust and stability, rather than creating cumbersome rules and regulations that we seem to need in society at large.

In this respect,  Dunbar’s new book, How many friends does one person need? can be thought of as Dunbar 2.0, in which the idea has been revitalised as a corrective to the rampant polyphilia on facebook  and other social networking sites. Dunbar 2.0 says loud and clear that you can have thousands of  facebook ‘friends’ if you want, but there are constraints on how many of them can meaningfully be called friends.

There can be no uncontested notion of what ‘friend’ means, but Dunbar argues that humans consistently show a pattern of layering their social contacts, with a core of close friends around 5, 15 considered ‘good friends’, 50 as ‘friends’ and up to 150 as acquaintances. Jacob Morgan’s blog gives a powerful graphic for this idea and the discussion on socialmediatoday.com is well worth reading.

Dunbar’s work is highly complex and interdisciplinary, and his core claim is that there are two constraints on stable relationships. The first is cognitive, the neural density and processing power needed to retain detailed information on people, or ‘keep track’ of them as Dunbar put it yesterday. The second is temporal, the time we need to invest so that people to create mutual interest and regard, and so that such relationships don’t decay, i.e so that  friends don’t become strangers all over again.

There are many things to say about this fascinating idea, but I want to raise one in particular. It might be true that human beings are limited by Dunbar’s number, but much of Dunbar’s work seems to be based on extrapolations on primate behaviour. He thinks in evolutionary terms that are framed principally by biology and anthropology. But I wonder whether he should pay more attention to technological change as part of cultural evolution, for 21st century human beings in the developed world are now suspended somewhere between primates and robots.  Indeed, many, most notably Andy Clark, have argued that human beings should be thought of as cyborgs.

“We cannot see ourselves aright until we see ourselves as nature’s very own cyborgs: cognitive hybrids who repeatedly occupy regions of design space radically different from those of our biological forbears. The hard task, of course, is now to transform all this from (mere) impressionistic sketch into a balanced scientific account of the extended mind.”

So that would be my challenge for developing a Dunbar 3.0. Our minds and our technologies are increasingly part of continuim, with much of our memory and functionality stored in digital form. A person may only need a certain number of friends, or be capable of maintaining 150, but what of person-plus? What of the fact that we now live and learn and think with machines? What of the Cyborgs that we are becoming? We are so now thoroughly dependent on digital tools, and our sense of self interwoven with them, that it is far from unimaginable that future technologies will overcome the temporal and cognitive constraints intimated by Dunbar’s existing work.

Perhaps we are already doing so, because  it is easier to keep track of people, and it is easier to invest time in relationships than it has ever been.

However,  one of the many big suggestive points made yesterday was that we may need to physically touch people to remain close to them. The importance of touch for bonding is not fully researched yet, but it might be crucial- those handshakes, hugs and cheek-kisses may matter more than you know… and as Dunbar noted, it is hard to imagine ‘virtual touch’…but you never know…

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Are you in Control of your Life?

February 11, 2010 by intern · 1 Comment
Filed under: Connected Communities, Social Capital 

(By Rohan Talbot, RSA Intern for Connected Communities and Social Brain)

Reading through the 2008 Social Capital Survey carried out in Camden, I came across something that piqued my interest. Among the various findings of the survey was the discovery that residents’ perceptions of whether they could influence local decision-making (either individually or collectively), are related to their satisfaction with their local area and quality of life. Higher satisfaction with quality of life was also found among those who thought they had a choice over whether or not they had to live in that local area.

This seems to chime with research in clinical and health psychology demonstrating the importance of personal ‘perceived control’ to human wellbeing. There is a wealth of evidence suggesting that people in stressful circumstances (including physical or mental illness) who believe that they have some control over the situation and their lives generally tend to have better physical and psychological health outcomes.

Sir Michael Marmot, professor of Epidemiology and Public Health at UCL and author of ‘The Status Syndrome: How social standing directly affects our health and longevity’, has pointed out that socioeconomic status is inversely related to health and life expectancy, even when risk factors such as smoking or high cholesterol are controlled for.  Resources such as income and social support give people more choices and therefore more opportunities to change aspects of their lives that they may be dissatisfied with. Understandably, therefore, those with lower socioeconomic status often feel a lack of control over their lives. A lack of perceived control may therefore be not only contributing to the low reported wellbeing and satisfaction in deprived communities, but also to their significantly poorer health. Marmot argues that this link is due to the fact that low status leads to stress, which in turn can directly harm health.

Reviewing research into personal control beliefs, John and Catherine MacArthur also found that perceived control may buffer against some of the negative effects of low socioeconomic status:

“…among those with less education or income, those with strong control beliefs reported health outcomes comparable to those seen in higher SES groups for self-rated health, acute physical symptoms, depressive symptoms and life satisfaction.”

If we wish to improve the community wellbeing, perhaps we should seek to increase the control people feel they have over their lives. The most direct way to do this is to increase the material resources and developing education, income and public services. Nevertheless, in a time when financial belts are being tightened and there are fewer resources available for development, we may have to look at less expensive ways to increase people’s actual and perceived control.

Informing people of what decisions are being made in their local area, and ensuring residents’ voices are heard in decision making (e.g. the Tower Hamlets ‘You Decide!’ initiative to give residents a say in how the local budget is spent), may contribute to perceived control. Enabling people to connect to a wider social network of others with similar interests and concerns, who may be collectively able to influence decision-making, may also help. Perhaps even the process of surveying communities may have a positive impact, so long as those being surveyed believe that their opinions and concerns are being listened to and that the research will address local problems.

Whatever projects giving people more control over their lives and communities are pursued, they can clearly a positive impact beyond people’s engagement with the community and satisfaction with their quality of life. They may help make our communities not only happier, but potentially healthier too.

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Think Tank Clash

February 10, 2010 by Jonathan Rowson · 1 Comment
Filed under: Connected Communities, Social Networks 

Last night’s Think Tank Clash at the South Bank Centre, organised by New Deal of The Mind was hopefully the first of many such events. Around 300 people were hosted by comedian Rory Bremner and  the atmosphere was as playful as it was political, with a pint or two enjoyed by many of the audience, and most of the participants. Reviews of the Think Tank Clash format so far have been good, though I am sure if the event is repeated it has scope to be even better.

There were 8 think tanks involved:  Progress, ResPublica, Fabian Society, ReformPolicy ExchangeIPPR, Demos,  and of course, The RSA. You might not have thought of the RSA as a ‘think tank’ before, and indeed the organisation as a whole, with our fellowship, House, and Events programme, does not match that description very tightly. One way to square this circle is to think of the RSA Projects team as a think tank within the RSA, albeit one that places less emphasis on producing pamphlets and informing policy, and more on practical impact in the real world.

Each think tank had two representatives, the head honcho and their ‘witness’. I was Mathew Tayor’s witness, and I think the role of the witnesses more generally was to signal that the organisations involved are more than just their most public face and voice, an association perpetuated by the media reflex to seek comment from prominent and familiar faces.

We were pitched against Demos, represented by their Director Richard Reeves, and Stephen Scott, who looked a little bit like Kramer from Seinfeld.  There was no Oxford Union style ‘motion’ to debate, but we were charged with convincing the audience that in the realm of big ideas, our work on social networks, particularly their role in community regeneration, was more important/pertinent/illuminating than  Demos’s work on Character .

Needless to say, the debate involves a bit of a false binary, and is more about means than ends, because it makes little sense to be against character or networks. Demos argue that good societies need good people, which is a powerful point, and their claim that character is largely shaped by good parenting is carefully argued and empirically grounded. More specutively, they suggest that government should take a more proactive role in encouraging good parenting.

Our response is that networks are character forming, and that who your parents are and how they are is largely based on the nature of their social network. Moreover, character may be an important personal quality, but social networks can be thought of as a public good- a shared resource that nobody owns but that everybody can potentially benefit from.  In short, our idea is more progressive.

The vote was close, but we won for two main reasons: 1) I emphasised that our research was grounded in fieldwork on the ground, and that we were literally ‘knocking on doors’ to make sense of the power of social networks in deprived communities, and 2) Mathew Taylor looked like “the sexy bad guy in a James Bond movie”

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It’s NOT about ‘jobs’, stupid.

The RSA event advertised in our last post, Can Online Markets Tackle Poverty? was a rallying cry for Whitehall to get over their fixation with creating ‘jobs’ and start focussing on using technology to develop existing economic activity.

As Jerry Fishenden(Centre for Technology Policy Research) put it: “The state’s idea of what a ‘job’ is is constraining productivity” and Wingham Rowan(Silvers of Time Working) added that “local authorities are beaten up by Whitehall on job creation” (thereby constraining attempts to create more flexible labour markets).

The problem is not jobs as such, but untraded resources, especially time. The focus should be on how we better harness and develop existing economic activity and help people earn money, rather than how to create ‘jobs’.

So how can we help people earn money? Who are ‘they’, and what is stopping them? It seems they tend to work at the lower end of the economic spectrum, functioning in what Wingham Rowan called unfocussed markets, where the conditions for the demand and supply of labour are fuzzy and changeable, and buyers and sellers can’t find each other(the exact opposite of the more efficient targetted markets- the kind that traders operate in).

Think baby sitters, people wanting to borrow a bike, others wanting to borrow a tenner to pay back the next day etc. There is lots of such ad hoc economic activity.., things hired, time offered, money lent, and many can do work of this nature who can’t fit in to a job structure.

The solution lies in new technology that we know to work well calledNEMs: National E Markets. Think Ebay writ large and better regulated.  Slivers of Time working is an exmplar in this field, but merely one example of a much wider and still under-utilised phenomenon.

I liked the example given by Wingham Rowan:

If you suddenly need a baby sitter, you might be horrified of looking for one online, but you don’t need to merely post an add on a random website. Instead you have access to a focussed market where you can see existing baber sitters, be certain that they have the relevant  CRB and ISA checks completed, have a certain amount of experience and references etc. You can aslo narrow your search to find baby sitters who have worked in your area, or with people you know. The technology can do all this hard work for you, and tell you exactly how much it will cost. You get meaningful data immediately- the kind you need to take a quick decision, just like traders do all the time… so, strange though it may seem, NEMs become a very safe way to get a baby sitter. And of course, from the baby sitter’s perspective, they are not locked in, not forever doomed and blessed to have the ‘job’ of being a babysitter, but being one as and when it suits.

How can such a system we brought into being? The most likely scenario would be that, as with the National Lottery, the private sector would fund these markets if Government could put the conditions in place.

The technology is not the problem, the problem is political will and bureaucratic inertia. The British welfare system has a binary view of being in work or out of it. If you can only earn £25 a week before your benefits are cut, you are implicitly encouraging people to work in the informal economy, or to put it more sharply, the black market. (And in this respect, Mathew Taylor commented that while working in goverment he noticed the strange reluctance of politicians and civil servants to even talk about the informal economy; “nobody wanted to go there”.)

The Government needs to work much more with the natural behaviour of people. Selling time and possessions, rather than products as such, is very difficult to regulate, tax etc, but it can and should be done.

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Share the Love?

Yesterday evening we were fortunate to have Jaron Lanier, described by the New York Times as “one of the digital pioneers” in the internet age, come to give a talk at the RSA about his new book, ‘You Are Not a Gadget.’  In this book Jaron develops a more cautious tone to his previously optimistic take on the power of the internet to decentralise cultural production and empower a more diverse and diffuse cultural sphere.

Instead, he argues that a more pernicious by-product of the mantras of ‘open culture’ and ‘information wants to be free’ is coming to dominate.  This by-product is a destructive new social contract whereby, as he writes, “authors, journalists, musicians and artists are encouraged to treat the fruits of their intellects and imaginations as fragments to be given without pay to the hive mind.  Reciprocity takes the form of self-promotion.  Culture is to become precisely nothing but advertising.”

This raises an interesting point for us in Connected Communities, for it suggests that this ’social contract’ might be re-spun in a more positive light, whereby culture becomes precisely nothing but altruism.  This possibility is deflated, however, when we consider what John Tierney, in the New York Times, describes as a “crucial distinction between online piracy and house burglary: There are a lot more homeowners than burglars, but there are a lot more consumers of digital content than producers of it.”  The problem, then, isn’t so much the giving, but rather the disequilibrium that has emerged between those who provide and those who retrieve online content.

It is in part in response to this disequilibrium that Jaron proposes an overhaul of the ideological underpinnings of the Web, comprising a revision of its software structure and, notably, the introduction of a universal system of micropayments (among other innovations).  The suggestion is that even in the online world where the scope for a global economy of regard is huge – in so far as transaction costs can be minimised and information shared with incredible ease – penalties, controls and prices need to be introduced to ensure that this vast potential is not abused.

This seems, in sum, to be a call for a more healthy form of reciprocity, whereby payment is not so much seen as antithetical to reciprocal relations – as Tim Harford put it recently “many policy wonks believe …that cash incentives are counterproductive and even morally corrosive” – but rather, where needed, as a formalisation of the very process of reciprocation.

Back on the ground, in traditional, place-based communities, the implications of this are as yet unclear.  However, as we start at Connected Communities to try to lubricate the exchange of individuals’ and groups’ social capital, assets and resources, it does raise the question not only of how we should expect communities to cope with unequal flows of time, knowledge and resources (time banks may be one possibility), but also of how any regulatory framework that we develop around this accounts for the differentiated stocks of social capital (and so individuals’ capacity to share) that already exist.

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Can Online Markets Tackle Poverty?

Bill Gates has scattered quite a few nuggets of remunerative star dust over the years, but one quotation should be more widely known:

“The first rule of any technology used… is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”

Wonferful!

But is it true?

Discerning readers may have guessed that the dot dot dot above replaced ‘in business’, but Gates’s point might apply to the labour market. How efficient are the mechanisms that connect labour supply to labour demand? If there are generally inefficient, will using technology merely compound matters, or are we missing important tricks that might radically increase Britain’s porductivity?

These thoughts amount to a quick cyber shout to anybody watching about tomorrow’s RSA Thursday Lunchtime event:

How can we use online markets more effectively to ensure we create value and opportunity for the low-paid and unemployed?

The Speakers are Wingham Rowan, project director at Slivers of Time Working; Jerry Fishenden, founder of the Centre for Technology Policy Research and there will be a “contribution” (presumably verbal) by Rt Hon James Purnell MP. The event will be chaired by Mathew Taylor.

The blurb from the RSA events team is below:

E-marketplaces have developed exponentially in the last 15 years, and financial institutions now turbo-trade billions worth of assets every day. But the benefits of these new marketplaces are primarily concentrated at the top levels of the economy, and have neglected the resources that people at the bottom of the economic pyramid could sell. A new generation of marketplace could utilise the time, potential and skills of the less well-off or unemployed – simultaneously creating value for the individuals concerned, and flooding the market with hitherto untapped products and services.

Creating ‘modern markets for all’ should now be a priority, but the private sector can’t work alone to create the marketplaces needed. Is it time for policymakers to make modern, inclusive marketplaces a priority across multiple sectors at the bottom of the economy?

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